About The Team
Our Team is Our Strength
Ricky Bajaj, Owner & CEO
Learn More About Ricky Bajaj
Ricky Bajaj, Owner & CEO of City Security Services, an emerging security guard company known for its commitment to training, excellence, and innovation in meeting or exceeding our clients’ expectations and ensuring safety. Under Ricky’s visionary leadership, City Security Services has become a household name to many of its clients, offering a comprehensive suite of services tailored to meet the evolving needs of businesses and communities across Houston, TX.
Ricky’s journey into the world of security began after working with a top consulting firm out of Chicago with a heavy focus on improving the efficiencies of physical security businesses. His career path is marked having been working with 175 different companies spanning from USA and Canada. With the knowledge he gained in security consulting, he started City Security Services.
Known for his passion for building startups and having a deep understanding of technology, he used cutting-edge security technologies and methodologies combined with his passion for sales and messaging to lift the company to one of the top security companies in Houston TX.
Ricky’s innovative contributions to City Security Services have not gone unnoticed. He has been the recipient of ‘Best Security Company’ in Houston TX for 2022 and a Safety Award Recognition in 2023. His leadership and focus today is sales & finance and is a contributing force in bringing in new clients into the company.
Ricky’s leadership philosophy is rooted in transparency, integrity, and empowerment. He believes in fostering a culture of trust and accountability, where every team member is encouraged to innovate and excel. Ricky envisions City Security Services not just as a security provider but as a partner in promoting training, safety, and peace of mind. His forward-looking vision encompasses expanding the company’s reach while continuously advancing its capabilities to address the security challenges of tomorrow.
Beyond his professional endeavors, Ricky has a passion for eating healthy and physical fitness, a passion he believes teaches resilience and determination. He has a deep passion for music having played instruments from saxophone, guitar, and turntables.
Ricky Bajaj can be reached via LinkedIn and follow his insights into security trends and leadership.
Jacqui Didieu – Chief Operating Officer
Learn More About Jacqui Didieu
Jacqui Didieu is an accomplished and award-winning security professional with years of experience in both the law enforcement and private security industries. She has a record of success in business turnarounds in the security industry and provides physical security and security consulting to local, national, and global companies.
Jacqui is highly dedicated to helping security companies grow and succeed in a competitive market. She works with them to find their niche, become an authority in that area, and establish and grow their online presence. This leads to increased revenue growth. She is also an expert in operational process improvement which leads to increased profit!
Jacqui has served on various boards, including those for ASIS, the DC Police Foundation, and the CEO Roundtable. She has received recognition and awards from the President of Tanzania, the Vice President of Tanzania, and the First Lady of Tanzania for her contributions to developing the security industry and for her community engagement.
Jacqui Didieu can be reached via LinkedIn and follow her insights into security trends and leadership. Learn more on LinkedIn
Renea Morgan – Operations Manager
Learn More About Renea Morgan
Renea Morgan serves as Operations Manager at City Security Services, bringing nearly two decades of experience in the medical field, where precision, accountability, and high-pressure decision-making were daily expectations. Since transitioning into the security industry in 2023, Renea has quickly distinguished herself by applying these same disciplines to security operations, blending her background in patient care with a deep understanding of safety, risk mitigation, and crisis management.
Her passion for protecting people and property is evident in every aspect of her work. Renea takes a proactive, hands-on approach to site management, ensuring that officers are thoroughly trained, well-supported, and held to the highest professional standards. She excels at client engagement, building trusted relationships through consistent communication, responsiveness, and a true understanding of each client’s unique security needs. Her responsibilities span the full spectrum of operations, including recruitment, officer development, scheduling, compliance oversight, and real-time problem solving.
Renea’s natural leadership, combined with her exceptional attention to detail and commitment to service, allows her to anticipate challenges, foster a positive team culture, and deliver reliable security solutions that clients can depend on. Her diverse skill set, operational discipline, and unwavering dedication make her an invaluable leader within the City Security Services team.
Isac Ramos – Operations Manager
Learn More About Isac Ramos
With nearly two decades of leadership spanning law enforcement, military, federal service, and private sector security, Isac Ramos serves as a cornerstone of City Security Services’ operational leadership. His extensive career includes decorated combat service, years of frontline experience as a retired NYPD officer, and federal law enforcement duties — all contributing to a comprehensive understanding of risk management, crisis response, and large-scale security operations.
In the private sector, Isac has held senior roles including Director of Security, Head of Security, and Security Operations Manager for high-profile clients and complex facilities. He has overseen diverse teams responsible for protecting corporate campuses, manufacturing sites, critical infrastructure, and executive personnel. His ability to lead multidisciplinary security teams, develop proactive security programs, and implement detailed site-specific protocols ensures that every client receives customized, results-driven protection.
Isac is recognized for his integrity, calm leadership, and mission-first mindset. His strong focus on training, accountability, and operational readiness directly supports City Security Services’ commitment to delivering superior security solutions.
Outside of work, Isac is a custom show car builder, avid tennis player, and proud husband and father of two. Learn more on LinkedIn
Darnell Sanders – Human Resources Manager
Learn More About Darnell Sanders
Darnell A. Sanders, Sr. serves as Training & Compliance Manager at City Security Services, bringing 25+ years of leadership in private security. His expertise spans operations, loss prevention, investigations, regulatory compliance, HR, and risk management. A Lone Star College System graduate and current member of its Business Administration Advisory Committee, Darnell is deeply committed to professional development within the industry.
Having started his career as a security officer, Darnell believes strongly in officer advocacy, often stating, “Front-line security personnel are the lifeblood of any security firm—they are also our customers.” His leadership approach prioritizes officer development, retention, and operational excellence.
Darnell’s career highlights include becoming the youngest director of security for an international oil & gas company, recovering significant financial losses for national retailers, and designing the Special Response Officer (SRO) program that reduced overtime costs to under 1.5%. His diverse background makes him a highly adaptable leader capable of strengthening both field operations and administrative functions.
At City Security Services, Darnell oversees officer training, licensing, compliance audits, and real-time incident response. His leadership ensures all officers receive comprehensive, ongoing education that meets evolving industry standards, supporting the company’s core mission: Educate. Train. Certify. Repeat.
Outside of work, Darnell enjoys music, concerts, dancing, and spending time with his wife and three children. Learn more on LinkedIn.
Patricia 'Trish' Snyder – Finance Director
Learn More About Patricia 'Trish' Snyder
Patricia (Trish) Snyder serves as the Finance Director for City Security Services, bringing years of experience in finance and accounting to her leadership role within the company. Overseeing all aspects of financial operations, Trish manages billing, collections, financial reporting, and budgeting with precision and accountability. Her daily oversight ensures the company maintains strong financial health, supports sustainable growth, and remains compliant with industry standards and internal controls.
Trish works closely with the executive team and reports directly to CEO Ricky Bajaj, providing detailed financial analysis and strategic guidance that support key business decisions. Her leadership not only ensures timely invoicing and collections, but also drives operational efficiency, risk management, and client satisfaction through accurate and transparent financial processes.
Known for her meticulous attention to detail and high standards of integrity, Trish plays a critical role in maintaining the company’s financial stability while supporting the operational needs of a fast-paced physical security organization. Her steady leadership and hands-on approach have made her an essential part of the City Security Services leadership team.
Outside of work, Trish enjoys gardening, playing pickleball, and tennis.
Rosie Ortiz – Scheduling Manager
Learn More About Rosie Ortiz
Rosie Ortiz brings over eight years of experience in the security industry, serving as a vital cornerstone of City Security Services’ day-to-day operations. As Scheduling Manager, Rosie excels at orchestrating complex calendars and keeping field operations aligned with client needs. Her exceptional organizational skills and time management ensure that every shift is staffed, every detail is accounted for, and nothing falls through the cracks.
Rosie also plays a key role in supporting the recruiting department—coordinating interviews, maintaining accurate job postings, and streamlining communication with candidates to ensure a smooth hiring process. Her proactive mindset and keen eye for detail make her indispensable to both the field and corporate teams.
Outside of work, Rosie enjoys reading, listening to music, and exploring Houston’s culinary scene—always on the lookout for her next favorite restaurant.
Stephanie Schmidt – Sales Development Representative
Learn More About Stephanie Schmidt
Meet Stephanie, our dynamic and driven Sales Development Representative at City Security Services. Stephanie is often the first friendly voice businesses hear when they connect with us. She plays a key role in identifying and qualifying potential clients, ensuring their security needs align with our services and site requirements.
Stephanie works closely with our lead sales consultants, setting up meetings and making sure the sales team stays focused and on track. She’s not just great at outreach—she’s also full of ideas. She constantly looks for ways to enhance our sales process.
Known for her bubbly personality, outgoing nature, and competitive spirit, Stephanie brings energy and positivity to everything she does. She genuinely loves helping people and building relationships, making her a perfect fit for our mission of providing peace of mind through professional security solutions.
When she’s not connecting with clients or motivating the team, Stephanie enjoys playing video games, spending quality time with her family, and exploring new places through travel.